Amazon’s Click & Collection service is beginning to make its presence in the U.K, as the online merchant has reportedly turned 5,000 small shop and newsagent locations into local parcels pick up centers.
Amazon’s Click & Collection service is beginning to make its presence in the U.K., as the online merchant has reportedly turned 5,000 small shop and newsagent locations into local parcels pick up centers.
In the U.S, Amazon has already started a service in which people can pick up their parcels from local 7-Elevens, and its success has prompted the company to extend the service to other areas around the globe.
The biggest benefit to such service is obviously convenience, because there are times when home deliveries conflict with the receiver’s personal schedule. Instead of having a note on your door stating that you missed the delivery time, people can opt to have their parcels sent to a local shop or locker where the items can be picked up whenever it is convenient.
Click & Collection also helps to eliminate people having to wait at postal centers or warehouses for employees to dig through the heap of goods for the right packages.
Amazon has also deployed another service called ‘Collect+’ in the U.K, which allows customers to return goods at local shops. Reportedly, a network of 4,900 stores are on board including Spar and Costcutter.
Ebay and various online merchants have similar schemes to entice consumers to shop online. The partnership between online and local brick and mortar merchants seems to be a very symbiotic relationship that may help to keep both sectors going strong.