Apple advises that users hold phone differently to remedy purple lens flare

Some iPhone 5 users have noticed a peculiar and annoying issue with the iPhone 5's camera, which can cause purple flares and streaks to appear in photos. To remedy the problem, Apple recommended that users simply hold the phone differently.

Lens flare is impossible to completely avoid in any camera, but those sometimes found in iPhone 5 pictures are made especially noticeable because of their strong purple color.

 Apple advises that users hold phone differently to remedy purple lens flare
Obtrusive purple flare in iPhone 5 photo

Addressing the problem, Apple posted advice on a support page. "This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor."

However valid this explanation may be, the problem did not occur on previous generation iPhones. This leads some to question whether there is a defect specifically with the iPhone 5's camera.

Apple does provide some advice for remedying the problem, but it will disappoint those looking for a long term solution. "Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect," said Apple on its site.

Some may argue that because other iPhones have lens flare, the purple flare found in iPhone 5 pictures is not especially an issue. But that isn’t necessarily true to photography enthusiasts, who sometimes use lens flare for artistic effect in pictures. The falsely purple hue distorts an image, and portrays incorrectly colored light. In any case, it is a problem that shouldn’t exist in a properly manufactured camera device.

Apple’s rather practical advice could cause flashbacks to an older and more prominent iPhone issue. When iPhone 4S users began to suffer low reception due to an antennae issue in 2010, Steve Jobs advised a concerned customer by email to hold the phone differently in order to remedy the issue. Later, a real solution was made available by the company.

Thankfully, while the camera issue certainly poses an annoyance, it doesn’t hinder any vital functionality such as reception. Nevertheless, if Apple wishes to cater to those who want a good camera on their phone, it will need to continue improving on the experience in order to maintain its ordinarily positive reputation.

This is especially true with such phones coming out as the Nokia Lumia 920, which prominently features a high quality camera among its notable specs.

Source: Los Angeles Times