Blizzard is being sued in a class action lawsuit for selling security solutions after sale to protect their customers' private information
A class action suit is being brought against Blizzard Entertainment and it's parent company Activision Blizzard. Benjamin Bell, who is the lead plaintiff is seeking damages for fraud, unjust enrichment, negligence, breach of contract and bailment. His charge concerns a $6.40 security solution called the Authenticator, which is meant to help solve a security flaw; something which Blizzard has earned $26 million on selling.
Blizzard requires their players to use the battle.net website which stores personal information, but puts the responsibility to secure that information on the player, and charges them for it; rather than taking steps to ensure that the accounts themselves are secure.The complaint, which is 33 pages long, puts focus on this fact:
"Defendants negligently, deliberately, and/or recklessly fail to ensure that adequate, reasonable procedures safeguard the private information stored on this website. As a result of these acts, the private information of plaintiffs and class members has been compromised and/or stolen since at least 2007."
Adding insult to injury, in both May and August, it was revealed that hackers had breached battlenet's servers and stolen personal information from the defendant's accounts in North America, Latin America, Australia, New Zealand and South East Asia. Furthermore, Blizzard is accused of not taking the necessary legal steps to alert the gamers effected.
We will report on the outcome of this case as it develops.