Chinese regulator wants more supervision of Apple

The Chinese commerce regulator has called for more supervision of Apple and its consumer policies, following accusations that the smartphone giant is not providing the same level of customer service to Chinese customers as it does in other countries.

The Chinese commerce regulator has called for more supervision of Apple and its consumer policies, following accusations that the smartphone giant is not providing the same level of customer service to Chinese customers as it does in other countries.

 
The State Administration for Industry and Commerce called for stricter regulation of the American company, but did not offer specific recommendations, according to a China National Radio report.
 
Apple was already the subject of intense criticism in a Chinese TV programme, which accused the company of only fixing broken parts rather than replacing an iPhone, which helped it avoid giving customers a renewed warranty period.
 
 Chinese regulator wants more supervision of Apple
 
The warranty policy for Macbooks also came under fire for its shorter duration than in other countries.
 
The State-run People's Daily newspaper also took a swipe at Apple on Wednesday, criticising it for its “unparalleled arrogance.”
 
Apple still has brand popularity on its side, but Chinese authorities could make sales more difficult for the company, a possibility it cannot afford, given the sheer size and somewhat untapped nature of the Chinese market.
 
Source: Reuters