Gamers with older models of the Xbox360 are reporting freezing and crashing issues with Rockstar’s open world blockbuster.

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There are reports that playing Grand Theft Auto V on some of the older models of the Xbox360 is proving to be a real headache.

Users on GTAforums have been having problems getting through the game because of frequent lock-ups, and there seems to be no permanent solution to the problem as of yet.

It seems that the common thread among all the affected gamers is that they own an Xbox 360 model manufactured between 2006 and 2008. The limited size of the hard drive on these older models could conceivably have been the culprit, but users with upgraded hard drives of up to 250 GB are also facing problems.

When contacted, Xbox Live Support gave the following trouble-shooting steps. It seems to have solved the problem for a few gamers, so if you are one of the people facing the same issues, it’s worth a shot.

  1. Delete all GTA 5 game data.
  2. Clear system cache three times.
  3. Delete marketplace data from storage system items.
  4. Unplug console for three minutes.
  5. Install disc 1.
  6. Power off, do not insert disc 2.
  7. Restart.
  8. Install disc 2.
  9. Play.

Rockstar has been contacted to verify whether or not they are aware of such an issue and if anything is being done to resolve the problem.