HP has launched their voluntary battery recall and free replacement program in May 2009, and today, the company has announced the expansion of their program which include additional battery packs and notebook model series. Read on for more details.
HP has announced the expansion of their voluntary battery recall and free replacement program. The expansion will include additional battery packs and one notebook model series. The company urges customers to visit the program website (http://www.hp.com/support/BatteryReplacement) to validate whether their model number is part of the program and their specific battery pack is actually affected. Users who had validated their model number and battery pack due to previous recall announcements should re-validate their battery pack.
For more information pertaining to this program, customers in Singapore may also contact HP Singapore Customer Service at +65 6272 5300, or visit the HP website to conduct a live chat with a HP support specialist (http://bit.ly/j9v3QC).