A new SimCity has recently launched, yet many gamers have had trouble connecting to the game's online servers. This hardship prompted Maxis–the game's developer–to offer a little something to make up for this inconvenience: a free game from EA's catalogue.
The highly anticipated new SimCity game has recently launched, sending a surge of excitement through the gaming world, prompting nearly every fan of the classic franchise to get their hands on a copy. The game's popularity has spread like wildfire, and nearly everyone who played the game agreed that it was fantastic.
Then the servers crashed.
Troubles and unforeseen outcomes can be typical for online-based PC games during their launch, and such was the case with Maxis' new SimCity reboot. Apparently the servers overloaded, making the game unplayable, which was met with considerable outrage from gamers across the globe.
Maxis has responded to the outrage and is determined in fixing this problem, and they have already developed improvements in server stability.
Lucy Bradshaw, General Manager for Maxis recently posted an update that reveals that the developers are trying to make up for the outage with "a little something for your troubles": a free game for all SimCity owners.
"Here’s a quick update on the problems we were experiencing with SimCity – and a little something extra for people who bought the game.
The server issues which began at launch have improved significantly as we added more capacity. But some people are still experiencing response and stability problems that we’re working fast to address.
So what went wrong? The short answer is: a lot more people logged on than we expected. More people played and played in ways we never saw in the beta."
Bradshaw also explains on Maxis' plans to gift SimCity gamers with a free title from the EA portfolio, most likely a redemption code for a digital download from EA's Origin client–the game hasn't been officially revealed yet, however.
"And to get us back in your good graces, we’re going to offer you a free PC download game from the EA portfolio. On March 18, SimCity players who have activated their game will receive an email telling them how to redeem their free game.
I know that’s a little contrived – kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened. We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent."
Regardless of the game's online performance issues, the new SimCity remains one of the best games in the franchise and has been hailed by both professional gaming critics and gamers worldwide as a fantastic game. Maxis is committed to the current server problems, but it may take a bit to get the servers running at optimal capacity.
For more information be sure to check the official EA post, and we'll have more information on the "free game" that is offered on March 18.