Samsung Hub Android app in UK plagued by negative feedback
Samsung UK has launched the Samsung Hub app recommendation tool in August last year. But the user feedbacks have been far from positive by the looks of it.
The Samsung Hub Android app is designed to let users find their favorite apps, as well as keep up to date on the latest apps. However, it seems that users in UK aren't exactly pleased with it. According to feedbacks that were listed on the Android Market website, some users were angry that the Samsung Hub crashes occasionally and prompts Internet connection problems even though there were none. Some users also felt the app was a bit pointless since they are being redirected to the Android Market to download anyway, and the app that came preinstalled with Samsung devices, cannot be uninstalled. There also seems to be a special promotion going on last month whereby consumers in UK who purchases a Samsung GALAXY Note will get a free voucher containing £25 case and £120 worth of free music and videos. Unfortunately, according to two of the Samsung GALAXY Note owners, the app has failed to work and they were unable to claim the voucher by the 31 January deadline.
It is hard to judge how bad the Samsung Hub app is as it is country-specific. Moreover, the company could be developing a newer version to solve the problems Samsung users are facing. There's no word as to whether the Samsung Hub Android app will be available here, but if it does, hopefully it will be an improvement to what the unhappy Samsung users are using now.